Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

• Account information (name, email, password)
• Business information (organization name, address)
• Order and customer data you input into the system
• Payment information (processed securely through our payment partners)
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect and prevent fraud and abuse

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (payment processors, shipping partners)
• Professional advisors such as lawyers and accountants
• Law enforcement when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

7. Third-Party Services

Our service integrates with third-party services including:

• BayarCash (payment processing)
• Ninja Van (shipping)
• Google OAuth (authentication)
• Cloudflare (security)

These services have their own privacy policies governing the use of your information.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account at any time.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: [email protected]